Still waiting

[This review was collected as part of a promotion.] Haven’t really been able to use it the way we wanted….had to fill out the warranty form to get the airfare basket. It still haven’t seen it and it’s been about a month already

Would NOT recommend to anyone.

[This review was collected as part of a promotion.] More complicated than necessary. Pre-progrmed settings that are required to use do not cook foods as stated. Moisture and heat come from the top of door seal and even water droplets come down the glass. The light insight is so dim that looking through the glass is al but useless. I was so excited to get this appliance for the new home we moved into a month ago. What a disappointment. We even bought the trim kit sonic appears "built in"....the trim kit is permanently discolored due to steam and heat from tip of door seal. I do NOT recommend at all and am waiting on builder to help return this under whatever warranty is a available. It doesnt even have 7, 8, or 9 buttons....time must be increased or decreased in pre-programmed increments using non-numeric buttons.

Not worth the money

[This review was collected as part of a promotion.] The microwave is fine. However the oven and air fryer are worthless being that I never received the accessories that were to be included. I should have bought a cheap, non brand microwave if that was all I wanted. Terrible customer service too.

Real good multifunction machine

[This review was collected as part of a promotion.] I bought this a few months ago and really like it. It is more quiet than our last microwave. The air frier and convection oven features are great to use. The one thing I am not pleased with is the Warranty card in the box indicated that if I filled out the warranty card or did online registration I would get the air frier basket sent to me. I have not seen it yet. I spent quite a while on the website trying to find a part number for it and that was a waste of time. Trim kit easy to install and looks good.

Disappointed

[This review was collected as part of a promotion.] Liked my old one better. This is more complicated and I didn’t get my free items as pro with my paperwork. All in all disappointed.

Update

[This review was collected as part of a promotion.] Had to replace my old microwave after 8 years. This new fit and looks and works great.

Where is my airfry basket?!?!

[This review was collected as part of a promotion.] Love the microwave except that I still don’t have the airfry basket or the roast pan so can’t use those functions at all.

No additional parts shipped

[This review was collected as part of a promotion.] Not able to use all features of microwave as air fryer basket and convection baking tray have not come. Called and spoke with five individuals and no one could help us get the free additional parts

Where is the air fryer and baking rack

[This review was collected as part of a promotion.] I bought the microwave 2 months ago and it was supposed to come with and air fryer and baking rack. Numerous calls to store where I bought it but have not heard back as to where my additional parts are

Still Learning

[This review was collected as part of a promotion.] This is a replacement for one that sparked. It has air fry and baking technology I haven’t used yet due to not having cookware to use with it that was supposed to be sent after I registered the microwave.

Lies! Air Fry components not included

[This review was collected as part of a promotion.] Microwave works fine. The Air Fry and Convection bake features are a farce. The components necessary to use these expensive features are not included with the microwave when purchased. It's nearly a month after purchase and still see no signs of getting the additional components. This company should be ashamed of this entire bait/switch practice. Do not purchase.