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Terms & Conditions

Pricing

At Pieratt's, you can buy with confidence. There's no more searching around, looking for a better sale. We guarantee that you'll get the best price TODAY! That's why we say "NOBODY BEATS PIERATT'S!" Since 1946, we've taken pride in our ability to offer the best prices and the best financing on the name brands you want! We rarely see a price that beats our prices at Pieratt's, but if you do, you're covered - We will match any current offer to the general public, from any local authorized retailer on the same model, under the same terms and conditions. Same terms and conditions include everything involved with the sale, including merchandise purchase price, taxes, delivery and/or installation charges, financing terms, etc. Because of manufacturer's incentives and the rapidly changing market, Pieratt's can only match verifiable currently-offered pricing and promotions from local authorized retailers.

Errors in product pricing and/or specifications may occur. We reserve the right to correct any such errors, up to and including canceling any orders placed at an incorrect price.

In the event that a website price does not match that which is the current sale price on our sales floor, Pieratt's reserves the right to determine the correct sale price at the time of purchase. In most cases, Pieratt's will honor our online pricing in our showrooms, however on certain occasions we may determine that the sale price on our sales floor is the correct price which takes precedent at time of purchase.

Payment

Pieratt's In-store purchases can be made using Visa, MasterCard, American Express, or Discover credit/debit cards, plus cash, checks and money orders. Purchases made by personal or business check may not be available for immediate delivery/pickup and may require a waiting period to verify available funds. We also offer a variety of financing plans. Click here to read more about our options.

Cancellation Policy

Routinely stocked items may be cancelled for a full refund or credit up to 24 hours prior to the scheduled delivery/pickup date. This does not apply to Clearance Center Outlet purchases, close-out items and clearance items, as the sale of these items is considered final.

Special Orders and Fabric orders may be cancelled with a 20% restocking fee up to 24 hours prior to the scheduled delivery/pickup date.

Refunds

Regular Merchandise

All authorized refunds of payments made by credit card will be credited to the originally charged credit card account within five (5) business days. If you paid by cash or check, you will be issued a check within ten (10) business days. Please note: Refunds requiring the return of any products taken possession of are dependent on said return. The allowable business days for refund processing begin upon the receipt of the products being returned.

Clearance Merchandise

Clearance merchandise includes the following: Discontinued products, Merchandise with some irregularity or cosmetic defect in wood, fabric or other material that took place while on the showroom floor, during shipping, while in the warehouse or during the manufacturing process and all Clearance Center Outlet Merchandise. All Clearance Merchandise sales are final; no returns, no refunds or exchanges are accepted.

Returns

Any merchandise may be returned unused, in original condition and in original sealed packaging within seven (7) days for a full refund. Merchandise beyond seven (7) days but less than fourteen (14) days can be exchanged for other merchandise or for a Pieratt's Gift Card with manager approval.

Mattresses and bedding products are not returnable, with the exception of customers that elected to purchase the Ultrashield mattress protector entitling them to a single Pieratt's Comfort Guarantee exchange after 30 days.

All Clearance Merchandise sales are final; no returns, no refunds or exchanges are accepted.

Delivery fees are non-refundable after merchandise has been delivered or an attempt to deliver has been made.